Our values hold the key to our SUCCESS and are the reasons behind KRH’s unparalleled growth.
INTEGRITY & TRANSPARENCY: "The Power of Honesty"
Since its inception in 1994, KRH held itself to the highest standard of integrity and ethical behavior & has worked to express efforts & dedication to become a unique provider of HR and Life support services. Being a TRACE member, KRH is committed to a high level of transparency in its business practices.
“TRACE” is specialized in anti-bribery due diligence reviews and compliance training for international commercial intermediaries. TRACE's due diligence review process is based on best practices benchmarking surveys of numerous international corporations, guidelines from the U.S. Department of Justice and case law.
EXCELLENCE: "Commitment to Quality"
Our # 1 priority is to provide quality services and ensure the safety of our staff and clients. The implementation of Quality & Safety Management System (ISO 9001 / OHSAS 18001) demonstrates our commitment to sustain quality across our diverse operations and activities and maintaining the highest efficiency and responsiveness when serving our customers. We are very confident that our acquisition of ISO & OHSAS certifications takes us one step further to accomplishing our corporate mission & continue being the lead in providing integrated HR solutions and Life support services in the Market.KRH long term success depends on our ability to continuously improve our service while protecting our people and surrounding environment in which we work. We are proud of what we do, and we achieve our objectives in the never-ending search for top quality.
STRENGTH: "The Power of People"
Classifying itself as an organization of integrated services provider along with 500+ employees, KRH currently employs more than 10000 Easterners & Westerners employees, all in support to the U.S. Government Mission in Kuwait.
Every product, service, and professional capability which KRH delivers is backed up by a solid management and operational team including representation by experts in various disciplines including HR, Logistics, Finance, Legal and PR. Due to the depth of hard learned experiences through years of successful execution, our management team is positioned to continue to provision flawless service delivery to our customers and partners throughout the region.
People are the most important resource of KRH & the professionalism of our employees is one of the best predictors of our success. We are passionate about finding the best talents; therefore all sponsored employees are recruited globally & go through intensive assessments before being hired. Besides, other on-going training program ensures the best customer satisfaction for all clients.
The pursuit of our company is to meet our customers demand and keep moving ahead without giving up to definitely become the one stop shop.
THINKING & ACTING GLOBALLY: "The Power of Leadership"
To meet the global demand of HR & life Support Services, KRH expanded the full array of its Business by establishing its branch in Mumbai-India in support to its operation in Kuwait and the GCC. KRH office in Mumbai provides all consultation services in the Recruitment field to multiple areas to include KRH’s head office, KRH’s future branches in the GCC and other markets all in relation to market studies and head hunting of experienced staff from various categories; a step forward to substantiate business integration and sustain win-win relationship with our clients.
CONTINUAL IMPROVEMENT: "The Power of Creativity"
Creativity is the ultimate secret for achieving high levels of quality, productivity and Customers' Satisfaction. KRH’s commitment to creativity, and the focus on our customers’ needs, drives us to continuously improve the quality and reliability of our services. Throughout the last 15 years, KRH has built a reputation for excellence by listening to its customers, understanding their needs, and delivering products and services that help them succeed.
MANAGEMENT CAPABILITIES: "The Power of Experience"
KRH's management approach combines proven practices and procedures in a disciplined, measurable, and unified application to enhance operational execution and customer service excellence through the organization.
The unique and value-add management capabilities which KRH fundamentally incorporates into its operational focus include the following time learned approaches to business excellences:
- Empowering Work Environments KRH’s success is dependent upon the collective energy and intelligence of its Team Members. We strive to create a work environment where motivated Team Members can flourish and succeed to their highest potential.
- Responsiveness Our response time and service are unsurpassed. We value clients’ time as well as their business. KRH is proud of its availability and responsiveness, which is measured by the remarks of its satisfied clients.
- Compliance with local & International Laws & Regulations: KRH has been subcontracted by multi US companies and US government organization as a Sponsor and Services provider. As of today, KRH is considered at the top of list through all other companies in Kuwait who provide similar services and particularly number of employees sponsored by one company & hence ensure that HR solutions and Life Support Services provided to all clients are in a manner consistent with the pursuit of excellence and:
o Kuwait Labor Laws and regulations.
o Kuwait Safety & Health Regulations,
o ISO 9001:2008 Standards.
o OSHA 18001:2007 Standards.
o US Department of Defense (DOD) Overseas Environmental , Baseline Guidance
o Prime Contractor Environmental, Safety and Health Directives.
o FARS and FCPAS as applicable.
- Self-Directed Teams The fundamental work unit of the company. Teams meet regularly to discuss issues, solve problems and appreciate each others' contributions. Every Team Member belongs to a Team.
- True Partnership with our customers and vendors: when signing a contract, we do not just get another customer, we get a true partner with whom we can both grow and continue to excel.
- Management-by-Metrics: Recognizing the criticality of performance trends and objective measurements of productivity, KRH captures and maintains extensive statistics on service delivery and customer perceptions such that we are continually improving based on minimizing the delta between what has been achieved and what can optimally be accomplished.
Finally, it is our pleasure to strongly commit our actions to all the above Values, carrying the KRH heritage forward. COMMITMENT is " The Power of Responsibility".